Hedge Fund- Desktop Support Engineer - HKD 1.2-1.4M

Job Description

My client a top global hedge fund company, the team is looking for a talented, energetic self-starter for a Senior Desktop Support Engineer position. Candidate must have a minimum of 5-15 years’ experience supporting MS Windows Desktop/Server environments leveraging the latest tools and concepts in order to provide exceptional service delivery across the enterprise. Responsibilities: • Provide global end-user and desktop support in a fast-paced environment • Office 365 applications and Windows 10 operating system support • Microsoft Active Directory and Office 365 Exchange Online management • Citrix Cloud/Microsoft Azure VDA/VDI platform management and support • HP Workstation, HP Thin Client, Lenovo laptop management and support • Cisco VoIP phones, Cisco Unified CM and Cisco Unity Connection Administration • Mobile device (iOS, Android) support managed through MDM platform (MobileIron) • Supporting video conferencing systems (Zoom, Neat, Poly) • Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.) • Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.) • Consistently logging and monitoring service tickets to ensure fast, thorough resolution and documentation of every issue through JIRA Service Desk • Office moves and build outs • Device inventory and asset management • Employee onboarding/offboarding Show More