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Senior Manager, Strategic Client Relations

Manulife · Hong Kong

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Job Description

Manulife is seeking an experienced Senior Manager, Customer Relations to lead a sub-team within our Customer Relations group in Hong Kong. You will manage strategic employer relationships and drive member engagement while delivering service excellence across the portfolio. You will coach and develop a high-performing team, coordinate with Operations, Compliance, Legal, Marketing, Sales, and Product, and ensure regulatory requirements are met. #J-18808-Ljbffr

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Manulife

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Founded

Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario. The company operates in Canada and Asia as "Manulife" and in the United States primarily through its John Hancock Financial division. As of December 2021, the company employed approximately 38,000 people and had 119,000 agents under contract, and has CA$1.4 trillion in assets under management and administration. Manulife at one point serviced over 26 million customers worldwide.

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