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Senior Business Development Officer (EB Sector)

AXA Hong Kong and Macau · Hong Kong

Apply by 7 Oct 2026

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Job Description

Responsibilities - Provide enquiry support to intermediate corporate client on policy administration, claim and complaints - Follow up and liaise with relevant parties to ensure timely and quality responses to enquiries - Prepare performance reports to monitor SLAs and service standards - Collect feedback reflect customer needs and expectation to the Company - Follow and propose changes to streamline process and meet customer expectation - Participate in projects and system enhancements to enhance team efficiency and service level

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AXA Hong Kong and Macau logo

AXA Hong Kong and Macau

Hong Kong

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