Senior Manager, Data Office (Portfolio Management)
The Hong Kong Jockey Club · Hong Kong
Apply by 19 Nov 2026
ApplyJob Description
Job description: The Department The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.
The Hong Kong Jockey Club
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Employees
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Founded
The Hong Kong Jockey Club (HKJC) was founded in 1884 and is one of the oldest institutions in Hong Kong. In 1960, it was granted a royal charter and renamed the Royal Hong Kong Jockey Club. The institution reverted to its original name in 1996 in anticipation of the handover of Hong Kong in 1997. Membership of the club is by nomination and election.
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