Business Analyst, Content & Standards Division

Job Description

What the role is: This role sits within the Media Policy & Content (MPC) Group. MPC ensures that media content policies and regulations are updated and remain relevant amid changing media consumption patterns and advances in digital technology to reflect societal values, maintain social cohesion, and uphold public interest. This role is pegged at the Manager level, within the Content & Standards Division. What you will be working on: Collaborate with Stakeholders: Engage with management, end-users, and technical teams to gather, analyse, and document detailed business requirements for AI solutions.Translate Business Needs: Convert business requirements into clear, actionable functional specifications and user stories, ensuring alignment with development teams and business goals.Facilitate Process Improvements: Analyse existing business processes, identify pain points, and recommend automation or optimization using AI tools.Conduct Testing: Perform functional and user acceptance testing (UAT) to ensure configurations meet business requirements and maintain high-quality standards.Create Reports and Dashboards: Develop insightful reports and dashboards to support data-driven decision-making across teams.Train and Support Users: Conduct user training sessions and provide ongoing support to ensure effective adoption and utilization of AI solutions.Drive Strategic Value: Work proactively to identify areas where AI can add value to the division goals, driving efficiency and innovation. Show More