Logistics Customer Service Officer [Up to $3,200 | West | VB]

Job Description

Summarize📌 Job Title: Customer Service Officer💰 Salary: Basic salary up to $3,200🕘 Working Hours: Monday to Friday, 8:30am – 5:45pm; Alternate Saturdays, 8:30am – 12:30pm📍 Location: West Region, near Boon Lay MRT (Two-way company transport from Jurong East MRT)📝 Job Description:Lead and supervise the Customer Service team to ensure accurate and timely processing of customer orders.Handle customer enquiries, feedback and complaints, ensuring timely resolution and customer satisfaction.Monitor and forecast cargo, container, material and inventory movements to support operational planning.Coordinate with customers, internal departments, vendors and service providers to ensure smooth daily operations.Maintain shipping, tracking and inventory records, and prepare regular operational reports.Handle monthly customer billing, invoice submissions and billing enquiries, ensuring accuracy and timely payment arrangements.✅ Requirements:Degree or Diploma in Logistics, Supply Chain Management, Business Administration or a related discipline.Minimum 2 years of relevant experience in shipping documentation or billing within a third-party logistics (3PL) company.Proficient in TradeNet.Applicants who express interest in this job advertisement, you may WhatsApp your particulars to 8xxxxxxx in the following format,Position applied: Name:Residential area:Availability to start date:By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.RK Recruitment Pte Ltd | EA License No.: 20C0280Lau Ka Yue | EA Personnel No.: R26162295 Show More