Deputy Operations Head

Job Description

The Deputy Operations Head is responsible for overseeing daily operations of Treasury, International & Loans Units, and Private Banking Operations. This role ensures efficient delivery of services, compliance with regulatory standards, and drives operational improvements. The position also manages physical security and premises upkeep. Responsibilities: • Oversee daily operations for Loans, Trade, Treasury, and Wealth transactions. • Ensure compliance with HKMA, BSP, and internal policies. • Drive process improvements and operational efficiency. • Approve and verify transactions within authority limits. • Collaborate across departments to streamline workflows. • Monitor and mitigate operational risks. • Manage IT-related operational systems and participate in UAT. • Handle client concerns promptly and professionally. • Lead and develop operations team members. • Address audit findings and ensure timely implementation. Show More