Lead Data Scientist – Underwriting
Manulife · Hong Kong
ApplyJob Description
The Lead Data Scientist – Underwriting is a senior leadership role responsible for driving regional and BU-level AI, ML, and Generative AI solutions to transform underwriting decision-making across Asia.
You will lead and grow a team of data scientists focused on underwriting AI, while also acting as a hands-on technical leader shaping advanced predictive, prescriptive, and generative solutions.
Technical & Business Leadership
- Lead the design, development, and deployment of AI, ML, and Generative AI solutions supporting underwriting use cases, including underwriting summarization and document intelligence, risk assessment and decision support, straight-through processing (STP) and workflow automation, and data-driven underwriting rules optimization.
- Translate complex underwriting and business problems into scalable analytical and GenAI solutions with measurable business outcomes.
- Drive adoption of AI solutions by embedding them into end-to-end underwriting workflows, ensuring usability, governance, and regulatory compliance.
- Partner with reinsurers, vendors, and external technology providers to co-develop or integrate advanced underwriting solutions.
- Lead, coach, and develop a high-performing team of data scientists focused on underwriting AI and analytics.
Generative AI & Advanced Analytics
- Lead the application of AI and especially GenAI in underwriting, including Large Language Models (LLMs) for text-heavy underwriting data, prompt engineering, retrieval-augmented generation (RAG), and evaluation frameworks.
- Ensure AI solutions are responsible, explainable, auditable, and compliant with internal AI governance and regulatory expectations.
- Establish standards for model lifecycle management, performance monitoring, and value tracking for AI and GenAI solutions.
Strategy, Governance & Stakeholder Management
- Contribute to AI and data strategy, focusing on data optimization, monetization, and external data enrichment.
- Collaborate with global and regional teams to define common modeling standards, governance, and reusable AI assets, aligned with AI CoE guidelines.
- Maintain a regional/global model repository to track models in use, performance, and risks.
- Act as a trusted advisor to underwriting and business leaders, influencing prioritization and investment decisions.
- Proactively identify risks, data challenges, and stakeholder conflicts, and drive alignment and mitigation plans.
Required Qualifications:
- 10+ years of experience in AI, machine learning, or advanced analytics, preferably within financial services.
- Strong underwriting, insurance, or reinsurance domain knowledge (highly preferred).
- Proven experience leading complex analytics initiatives in highly regulated environments.
Technical & GenAI Skills
- Strong hands-on expertise in ML/statistical modeling, segmentation, and underwriting or claims analytics.
- Advanced proficiency in Python, SQL, and common data science toolchains (R, SAS a plus).
- Practical experience with Generative AI, including Large Language Models (LLMs), prompt engineering and RAG architectures, model evaluation, bias mitigation, and explainability.
- Experience with cloud and big data platforms (e.g., Azure, Spark, Databricks, Hadoop).
- Strong understanding of deploying models into production, including monitoring and lifecycle management.
Leadership & Communication
- Demonstrated ability to lead and scale teams, mentor data scientists, and manage ambiguity.
- Strong stakeholder management skills with the ability to influence senior leaders across regions.
- Excellent communication and presentation skills, translating technical concepts into business language.
Benefits:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
Manulife
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Employees
1887
Founded
Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario. The company operates in Canada and Asia as "Manulife" and in the United States primarily through its John Hancock Financial division. As of December 2021, the company employed approximately 38,000 people and had 119,000 agents under contract, and has CA$1.4 trillion in assets under management and administration. Manulife at one point serviced over 26 million customers worldwide.
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