Policy Owner Service, Consultant (HNW)

Job Description

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About The Role • Deliver an enhanced High-Net Worth post sales experience by establishing a dedicated HNW POS team. • Provide end to end ownership of HNW POS cases to ensure SLA adherence, regulatory compliance, and consistent client and broker experience, acting as the single point of accountability for large, complex, and high-risk cases, while supporting the company’s objectives on service quality, governance, and risk-based servicing approach. Show More