Credit Management, Finance Operations, Senior Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on.

• To maximize debt recovery through inhouse collection actions
• Well prepare and handling litigation matters in Small Claims Tribunal
• Closely follow up administrative works regarding debt collection agencies
• Properly conduct Inhouse collection actions according to the guideline

• Make dunning calls to debtors
• Respond to enquiries from former agents via phone or email
• Prepare demand notices for debtors
• Manage litigation matters handled by the Small Claims Tribunal
• Assign cases to debt collection agencies
• Handle administrative tasks related to debt collection agencies
• Assist the team in driving automation initiatives

• Secondary education or above with minimum 3-5 year's relevant experience
• Good telephone manner, mature and able to work independently
• Good communication and interpersonal skills
• Good PC skills

You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA