Senior - Business Analyst - Digital Transformation (AI proj)

Job Description

Key Responsibilities • Work closely with business stakeholders to understand business needs, pain points, and opportunities for digital transformation, GenAI, automation, and process improvement. • Support the translation of business problems into clear user stories, functional requirements, process flows, and solution documentation for discussion with IT, data, vendors, and other delivery teams. • Assist project managers or workstream leads in tracking delivery plans, milestones, action items, dependencies, issues, and risks across digital and AI-related initiatives. • Conduct basic analysis to support feasibility assessment, including business impact, process readiness, data availability, operational considerations, and implementation dependencies. • Coordinate with business users, IT, data, risk/compliance, and external vendors to clarify requirements, follow up on open items, support testing activities, and facilitate issue resolution. Show More