Associate Director, Engagement and Reporting

Job Description

The Opportunity • Credit and Capital Management COO (CCM COO) adopted a Value Stream model as part of the Group-wide Digital Acceleration Programme. • The CCM COO Value Stream is responsible for delivering high priority programmes to simplify, digitise at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organisation serving the CIB Business line which collectively build towards our vision of becoming a leader in digitally enabled domestic and cross border lending across network, by improving customer experience generating competitive advantage through use of data and participation in emerging borrowing models. • The Value Stream construct allows us to focus on a single set of aligned objectives, collaborating to deliver our target architecture while maintaining the effective delivery of credit and lending services. • CCM COO Reporting & Engagement aims to deliver a more connected and informed Value Stream through effective channel management, timely reporting, and comprehensive engagement strategies. We endeavor to provide the right information to the right stakeholders on the right platforms at the right times, ensuring that all employees within the value stream are correctly engaged and kept up to speed on CCM developments. This better enables informed decision making and drives our key initiatives to create impactful results. • This role is focused on managing centralized Reporting across CCM through oversight and creation of dashboarding and data platforms and materials to connect, inform, and engage. Show More