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CMS Officer

Chubb Fire & Security · Hong Kong

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Job Description

• Works under immediate supervision to provide satisfactory and quality customer service. • Assists with obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased. • Assists with answering basic customer inquires on product availability, maintenance, and the status of orders. • Assists with resolving basic customers' service or billing complaints. • Assists with keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

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Chubb Fire & Security

Hong Kong

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