Client Services Officer, SME Banking

Job Description

A Customer Service Officer, key responsibilities will include, but are not limited to: • Guiding customers through the account opening process for various banking products and services. • Ensuring all necessary forms are completed correctly and explaining product features clearly. • Facilitating a smooth and efficient onboarding experience for new clients. • Conducting Enhanced World-Check Screening (EWSS) and checking caution lists to identify and mitigate potential risks. • Assisting RMs for input credit applications, ensuring all required documentation is accurately. • Collaborating with relevant departments for further processing and loan execution. Show More