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Contract Junior Business Analyst - Claims SME | Hong Kong, HK

Hays · Hong Kong

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Job Description

Key Responsibilities • Gather and document business requirements by supporting stakeholder discussions and ensuring clear, traceable outputs • Contribute to claims workflow design by providing input on processes, assessment logic, and operational practices • Identify gaps, risks, and inconsistencies from operational and regulatory perspectives to improve system accuracy • Prepare business documentation including requirement specifications, test cases, UAT scenarios, and process guidelines • Coordinate with Claims, IT, and vendors to support testing, defect tracking, system validation, and successful rollout Qualifications

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Hays

Hong Kong

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