Associate, HIFS COO

Job Description

GCB 5 We are currently seeking a high calibre professional to join our team as an Associate, HIFS COO. In This Role You Will • Work with the COO and business teams to implement and track strategic initiatives, ensuring delivery of outcomes • Lead and manage the end-to-end reporting processes including pipeline, revenue, financial performance, headcount, and transformation progress • Own the development and ongoing tracking of KPIs to assess the performance and effectiveness of HIF&S operations • Support business planning, cost monitoring, and forecasting to inform strategic decisions and identify efficiency opportunities • Conduct in-depth analysis on business trends, performance metrics, and market opportunities to support senior decision-making • Assist in business reviews, internal forums, and executive committees through well-structured decks and insightful commentary • Proactively identify areas for improvement and operational efficiency and partner with global business teams and functions (e.g., CIB COO, Finance, HR, Risk, Compliance) to support delivery of HIF objectives • Own and manage end-to-end data collation and reporting processes across HIF (e.g., pipeline tracking, performance metrics, headcount analysis and dashboards) and manage any escalations • Support SFT League Table submissions, Pipeline reporting and reconciliation for ASP ensuring compliance with internal policies • Support transformation initiatives by coordinating project timelines, action trackers, and working with cross-functional teams • Prepare briefing materials and documentation for various forums and leadership reviews • Ability to multi-task: Proactively discuss with project teams, prioritise and schedule time effectively • Support Ad hoc requests on queries, data requests, issue resolution, and internal presentations • Support HIF&S COO and ASP business heads across IF, EF and SFT including but not limited to business initiatives, internal management, external engagement and business development Show More