Administrator – Food & Beverage

Job Description

Department : Food & Beverage Reports to : Manager - F&B Office Role Introduction The Administrator - Food & Beverage is responsible for the efficient management of administrative tasks within the Food & Beverage department. This role involves coordinating operations, maintaining schedules, processing orders, and enhancing coordination within the food and beverage operations, particularly during high-demand events such as Rugby Sevens, concerts, and sports events. Key Responsibilities • Provide comprehensive administrative support to the supervisor(s) and team, including scheduling meetings, managing correspondence, and preparing reports. • Support budget management by tracking expenses, processing invoices, and assisting with financial reporting. • Help plan and coordinate special events, catering services, and menu planning in collaboration with the culinary team. • Assist in monitoring inventory levels, placing orders with suppliers, and maintaining accurate stock records. • Assist in addressing customer inquiries and complaints in a professional manner, ensuring high levels of satisfaction. • Collaborate with internal and external stakeholders for meal arrangements. • Manage the Momentous reservation system to generate Event Orders and reports, ensure data accuracy in the system. • Manage corporate suites, corporate boxes and loges order during events, liaising with clients on menu requirements and changes, coordinating with the kitchen on deliveries, and inputting all information into the Momentous System. • Assist in planning and executing banquet services, including menu development, printing of menu cards and signage, ensuring seamless event execution and elevated guest experiences. • Support pre/post event administration including casual staffing arrangements, uniform arrangements, etc. • Work closely with kitchen staff, service teams, and other departments to foster a collaborative work environment. • Perform duty at Event Control Room on events. • Perform other ad-hoc duties as required. Show More