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Head / Lead - Product Management, Ecommerce (Gen AI)

Oliver James · Hong Kong

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Job Description

Head / Lead - Product Management (Regional E-Commerce & Gen AI) Partnering with Oliver James | Transaction & Conversion Focus The Mandate Oliver James has been retained to appoint a VP / AVP of Product Management focused on Regional E-Commerce. Reporting to the Group Chief Product & AI Officer, this role is the commercial engine of the digital hub. You are responsible for the high-performance platforms that drive the Group's digital P&L across Asia. The Focus: The Gen AI Sales Engine • Conversational Commerce: Replacing legacy web-forms with Gen AI Sales Agents capable of guiding customers through quotes and policy issuance via natural language. • Funnel Optimization: Radical focus on the end-to-end "Buy-Flow"-optimizing every touchpoint to eliminate friction and maximize conversion rates. • AI-Native Protection: Partnering with technical teams to integrate instant AI-underwriting, allowing for "one-click" protection based on customer data. • Regional Scaling: Deploying a unified, scalable commerce architecture that can be localized rapidly across diverse Asian markets.

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Oliver James

Hong Kong

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