Senior Manager, High Net Worth Case Management

Job Description

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. Position Responsibilities • Provide business development capability to penetrate in current channels and extend to new channels/partners. • Develop and maintain a strong relationship with TPA and manage the TPA KPI and SLA – along with being the Contract Manager for TPA. • Develop and manage preferred provider network (where applicable) • Develop and manage hospital payments (where applicable) • Conduct analysis of the diagnosis and aliment alignment and treatment duration – ensuring best treatment • Evaluate the health business performance and provide initiatives to maximize business reach and potential. • Become a subject matter expert on medical products, processes and operations, and remain up-to-date on industry news • Work with Product, Sales Strategy, Marketing, Data Analytics to gather and validate intelligence Liaise with MOVE to onboard relevant and meaningful services/partners onto health ecosystem Show More