Sr. Technical Consultant

Job Description

Job Title Sr. Technical Consultant Job Description Job Summary: Collaborate closely with internal Project Managers, Clinical Application Specialists, Field Service Engineers, Technical Consultants, third-party vendors, and customer technical leaders to deliver medical device projects. You will also be responsible for building and maintaining databases, as well as troubleshooting IT infrastructure systems and customer-related issues. Key responsibilities: • Work with Philips Solution Architects to support sales solution design and drive process progression • Conduct site readiness assessments and perform technical checks to support system configuration or integration solutions • Prepare on-site installation drawings and maintain documentation for project progress and related activities • Guide customers in implementing and operating Philips-provided solutions • Develop in-depth technical expertise and provide support for solution implementation based on system status and data analysis • Design and refine software tools or models to enable data exchange and troubleshoot issues of Philips products or external systems • Design architectures or models within clinical informatics systems, including value-added software solutions • Independently diagnose and resolve complex customer issues with strong IT knowledge and skills • Manage small to medium-sized projects on-site and take over certain responsibilities from Project Managers when needed Show More