Director, Proposition & Healthcare Analytics

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role

Lead a team of internal and external data scientists and analytics experts to serve as the COE / Command Centre for all data, analytics and AI applications in AIA Hong Kong & Macau's propositions and healthcare business areas, including as part of the Integrated Healthcare Strategy (IHS) programme. The incumbent will serve as a technical leader for all analytics matters within the P&H scope, as well as a core member of the analytics community across the firm. In addition, the incumbent is responsible for advising on and driving business results in collaboration with business users of analytics insights produced.

Roles and Responsibilities:

• Lead end-to-end research, diagnostics, analysis, articulation of meaningful insights and advice on and formulation of action plans using health, claims, customer, product and services data to accelerate business growth and sustainability
• Optimize proposition and healthcare data analytics to inform proposals for propositions (product and services) and supporting tools for individual and corporate customers across all business lines, with a particular focus on Health propositions
• Take overall ownership and orchestration of claims analytics and insights. Use insights to drive innovative ideas for engagement, meet claims ratio targets.
• Collaborate with the relevant stakeholders and departments to propose and evaluate actions for performance improvements and increase operational efficiency, including proposal and execution of AI/analytics-driven business initiatives
• Lead design, development and maintenance of dashboards that enables active monitor of business performance and drivers, including but not limited to, sales, claims experience, behavioral driver metrics, and healthcare usage trends
• Collaborate with stakeholders across P&H departments, IHS programme stakeholders as well as other functions (as required from time to time) to ensure business opportunities and objectives are realized

Minimum Job Requirements:

• Strong quantitative academic background and extensive industry analytics experience in commercial settings (10+ years) a must; example academic backgrounds include post-graduate qualifications in Biostatistics, Mathematics, Computer Science, Finance, Healthcare
• Thorough knowledge of health data, advanced analytics and languages to analyze large data sets from multiple data sources (experience with SAS, or other database query tools, Tableau, R etc.); proficiency with predictive modelling, regression analysis, AI and machine learning
• Ability and track record of translating data and analyses into insights and actionable business plans with clarity (in oral and written forms), and partnering with business owners to execute on these to realise business results
• Ability to concurrently handle multiple business problems and demands, and thrive in a fast-pace, agile, ambiguous and demanding environment that challenges and empowers its people
• Collaborative approach and the ability to build effective internal and external relationships
• Ability to manage and develop a high-performance team
• Business experience in life and health insurance and healthcare highly preferred

Others:

You are required to obtain relevant license if your job involves in regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA