AI Architect

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role

The Data Science Lab COE and Transformation team at AIA HK deliver advanced AI solutions, including GenAI usecases, AI ML models, ML engineering and data science platform, to our customers, agents, partners and Healthcare providers. As an AI Architect, this role will be a strategic architect, pioneering advance AI solutions including to lead exploration, standardization, and framework development for the Data Science Lab COE and Transformation team. These solutions utilize an integrated AI ecosystem with technologies like Agentic AI, LLMs, DeepSeek, Azure OpenAI, Google Gemini, Meta Llama and Microsoft Phi to drive innovation, create business opportunities and solve business problems.

Roles and Responsibilities:

• Develop AI architecture strategies, best practices, and standards for GenAI / AI usecases.
• Create architecture strategies and roadmap for GenAI / AI platforms and technology stacks.
• Design and develop AI architecture for GenAI / AI usecases including data ingestion, preprocessing, and scaled model computation, ensuring all SLAs are met with monitoring systems to track model performance and data quality.
• Troubleshoot complex issues related to machine learning model deployments and data pipelines, developing innovative solutions.
• Analyze business priorities & strategies and translate these into architecture requirements for the operational enterprise and propose to the business on strategic architecture framework development
• Provide Enterprise Architecture design thinking and support to the Enterprise Architecture team members, Technology Delivery IT and business team, with a focus on business and application architecture
• Contribute to the definition of architecture strategy, direction, and standards pertinent for technology solution delivery.
• Ensure architecture strategy aligns to the overall IT strategy and clearly communicated and understood among IT teams on delivery
• Be an active architecture team member and contribute to the architecture community on architecture roadmaps, blueprints and architecture building blocks development with domain leads
• Participate in Architecture assessment and reviews partnering with subject matter expert
• Ensure implementation and migration plan with risk management, business cost and benefit with intended values on work packages to be delivered
• Ensure ethical, secure, and compliant use of GenAI in line with industry standards, architecture standard and HK regulatory guidelines

Job Requirements:

• Educated to degree level standard or above in information technology, computer science, engineering, or relevant field
• 10+ years in an architect role ideally with insurance and/or health provider industry experiences with a desire to assume greater responsibilities as a leader and mentor, while remaining hands-on
• 4+ years of hands-on experience in AI architecture design and implementation for large-scale enterprise AI solutions
• Experience influencing solution direction and standard adoption using architecture capability, building blocks, strategies and roadmaps
• Experience work in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context
• Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions
• Experience with LLM integration, prompt engineering, and AI model governance. (E.g. RAG, AI data capture, Agentic AI, MCP protocol)
• Familiarity with insurance-specific GenAI applications (e.g., policy summarization, chatbot assistants, fraud detection).

Others:

You are required to obtain the relevant license(s) if your job involves regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA