Data Solution Specialist

Job Description

YOUR RESPONSIBILITIES WILL INCLUDE: • Function as a primary and direct point of contact for retailers and brand owners for development needs related to variable data products and online ordering solutions • To support discussion and development of customer data transactions, world class ordering solutions and digital product opportunities • Assist customers and internal teams to adopt our CX development tools to drive efficiency and simplification of variable data management • Investigate and resolve customer variable data issues through use of systems or communication with production sites and various support teams • Work closely with all global stakeholders to coordinate the activities with the customer as well as Avery Dennison internal teams to establish data transfer and/or successfully deploy online ordering solutions. Ensure dates and quality are met for new programs/changes to program ordering solutions • Prepare Statement of Work hosting functional and data requirements for program design, schedule, and implementation. • Lead calls with IT, Sales, Development & Ops teams to ensure all requirements are understood and fulfilled • Drive and manage the implementation of multiple projects if required. Manage all details related to a project. Do everything necessary to ensure the success of a project. Deliver project metrics reporting as required. • Develop and maintain strong knowledge of all aspects of variable data such as barcodes, RFID etc to support and guide customers on current labeling and future digital platforms • Ensure functional and data requirements needs are met by preparing a test plan and performing end to end testing which may include final User Acceptance Test (UAT) with customer • Provide direction to Customers and to Sales concerning variable data product lines and backend systems supporting operations and ordering solutions that optimize customer’s global trim supply chain; attend customer meetings to discuss and present our solution • Working directly with the customer to maintain and create global or customer specific data models, providing detailed requirements to the development team, testing and approving final output. Collaborate with the VDS team enabling reusability of the data models • Collaborate with Operations teams and provide training to enable effective roll out and ongoing troubleshooting to resolve issues • May provide coaching and support to other team members • Support or take the lead on strategic, high growth, complex or new accounts Show More