Hotel Inspector

Job Description

About the Role This position is for a Hotel Auditor assigned to a client, focused exclusively on evaluating hotel operations and guest experience. The role involves conducting anonymous (undercover) hotel inspections, assessing service quality, cleanliness, and compliance with established standards, and submitting detailed evaluation reports. This is an Independent Contractor position, hired through XML International and assigned to a client. Key Responsibilities • Conduct undercover visits to assigned hotels, acting as a regular guest. • Evaluate and document key aspects of the hotel experience, including: • Guest service quality and professionalism • Cleanliness and overall condition of hotel facilities • Ambiance and general presentation of the property • Staff behavior, responsiveness, and knowledge • Compliance with brand standards, safety, and operational protocols • Accurately complete detailed inspection reports based on the visit. • Submit evaluations within defined timelines. • Follow all assignment-specific instructions and confidentiality requirements. • Maintain objectivity and professionalism during all inspections. • Work independently while adhering to established guidelines. Show More