P&H Analytics, Senior Principal/Principal (Associate Director/Senior Manager)

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role

Lead and implement Proposition & Healthcare analytics initiatives to support AIAHK's Integrated Healthcare Strategy (IHS) and other proposition-related business objectives.

Roles and Responsibilities

• Take overall ownership and orchestration of claims analytics and insights. Use insights to drive innovative ideas for engagement, meet claims ratio targets, and shape the IHS
• Collaborate with the relevant stakeholders and departments to propose and evaluate actions for performance improvement and increase operational efficiency
• Optimize healthcare analytics, draw insights from data to propose and develop relevant health and wellness product and services and supporting tools for individual and corporate customers
• Conduct research, analyse and articulate meaningful insights using health, claims, customer, product, distribution channel and web data to accelerate business growth
• Develop claims and business analytics capability in line with use cases identified
• Build models to address business problems and presenting information using data visualization techniques
• Develop and continue to enhance business and claims dashboards. Actively monitor performance with live dashboard, conduct diagnostics, analyses, feeds insights and suggest interventions to relevant teams and departments to make improvements
• Continue to uplift the usage and awareness of data-driven insights for business, claims and provider management

Minimum Job Requirements

• Degree graduate (or equivalent) in finance, mathematics, economics, healthcare, computer science, information management or statistics with at least 8 years of experience and 4 years of experience in healthcare or insurance industries
• Thorough knowledge of health data, advanced analytics and languages to analyse large data sets from multiple data sources for ad hoc and automated reporting
• Excellent understanding of machine learning techniques and algorithms, ability to filter out big data into actionable and understandable actions
• Experience with Python, SAS, or other database query tools, Tableau, Power BI, R desired
• Capable to operate in a fast-paced environment, meet tight timelines with sometimes changing priorities
• Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviours
• Good communication and presentation skill including to senior executives. Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format
• Must be collaborative and able to build internal and external relationships

Others

You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA