Manager, Membership Facilities Management

Job Description

Job Summary The job holder will oversee and manage the daily operations of facilities and services within the club, ensuring that all services and programs meet established quality standards while delivering exceptional experiences to members and guests. The job holder is accountable for leading a well-trained team focused on service excellence, engaging with members to foster a sense of exclusivity and privilege, and achieving business performance and KPIs. Key functions include planning, organizing, and directing facility management operations, with an emphasis on cleanliness, safety, and compliance with statutory requirements across various amenities. The job holder also involves effectively managing resources and implementing best practices for cost-effectiveness, while ensuring that all facilities are structurally sound, mechanically operational, and electrically efficient. Show More