Controller and Customer Service Agent

Challenge Group · Hong Kong

Job Description

Monitors and confirms AWB and financial condition and to act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Ensures excellent confirmation of the invoice process, responds efficiently to customer inquiries, and maintains high customer satisfaction. Prepares special reports by collecting, analyzing, and summarizing information. Finalizes income and revenue on shipments. Supervises and monitors shipments, charges and AWB costs.

Challenge Group

Hong Kong

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