Business Analyst - Insurance Transformation (Hong Kong)

Job Description

As a Business Analyst – Insurance Transformation, you will drive transformation initiatives across Life & Health Insurance operations within a large‑scale banking environment. You will work at the intersection of business and technology, translating requirements into actionable solutions while ensuring alignment with operational, regulatory, and customer experience objectives. What You’ll Do and How You’ll Succeed Business Analysis & Requirements Management • Elicit, analyse, and document business requirements across underwriting, claims, policy servicing, and risk controls. • Translate business needs into functional specifications, user stories, and process documentation. • Ensure requirements are clearly defined, traceable, and aligned with business objectives. • Facilitate workshops and discussions with stakeholders to validate requirements and priorities. Show More