FD&D Claims Solicitor/Senior Solicitor
NorthStandard · Hong Kong
Apply nowJob Description
Role Purpose: The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, while building and maintaining strong relationships with Members and brokers. Collaboration is key, as you'll work closely with different functions like P&I Claims, Loss Prevention, and Underwriting. You'll also be involved in preparing reports, assisting with audits, and supporting business development activities. Key Responsibilities • Handling a high-volume and variety of FD&D claims for owners and charterers in accordance with the FD&D policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner. • Managing relationships with Members and brokers, ensuring they receive the highest levels of service. • Close collaboration with colleagues working within the P&I Claims, Loss Prevention, and Underwriting functions in terms of claims handling, identifying risk trends, and relationship management. • Preparing agendas, reports, and informing the sector of any significant developments, as required by functional or sector management. • Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required. • Working closely with the Head of FD&D Claims and other colleagues, as required, to support any business development activities and networking with Members and customers (locally and overseas). • Supporting the sector to build and maintain a high-performing and inclusive team environment while collaborating with our enabling functions. • Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures. • Actively contributing to claims initiatives and Expertise Teams, as required.
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